RULES OF THE ZUPYMOCY.PL ONLINE STORE
§1 GENERAL PROVISIONS
The online store operating at www.zupymocy.pl is run by MŁM Spółka Cywilna with its registered office at ul. Bobrowiecka 10/U-4, 00-728 Warsaw, NIP: 1132959987.

These regulations define the rules for using the online store, placing orders, making payments, delivering ordered products, the right of withdrawal and complaint procedures.

The Customer is obliged to comply with the provisions of these regulations from the moment he starts using the online store.

§2 DEFINITIONS
Customer – a natural person, legal person or organizational unit without legal personality using the store.

Seller – MŁM Civil Partnership.

Shop – online store zupymocy.pl.

Goods – food products offered in the store, in particular soups in jars.

Sales contract – a contract concluded at a distance between the Seller and the Customer.

§3 PLACING ORDERS
Orders can be placed via the website www.zupymocy.pl 24 hours a day, 7 days a week.

Creating a user account is not required to place an order.

After placing the order, the Customer receives confirmation via e-mail.

Order processing begins after payment is received.

§4 PRICES AND PAYMENTS
All prices listed in the store are gross prices (including VAT) and are expressed in Polish zloty.

Payments are made via Tpay – including online transfers, BLIK, and card payments.

The customer makes payment when placing the order.

§5 DELIVERY
Deliveries are made within Poland by InPost (courier or parcel locker).

We make every effort to ship orders placed on weekdays before 12:00 noon the same day. All other orders will usually ship the next business day.

Delivery costs are presented when placing your order.

§6 RIGHT OF WITHDRAWAL FROM THE CONTRACT
A customer who is a consumer has the right to withdraw from a distance contract within 14 days of receiving the goods.

Exception: the right of withdrawal does not apply to perishable food products or those with a short shelf life if the packaging has been opened.

To withdraw from the contract, please inform us by e-mail.

The product must be returned at your own expense and in undamaged condition.

§7 COMPLAINTS
In the event of a defect in the goods, the Customer has the right to file a complaint.

Complaints should be submitted in writing to the company's registered office or to biuro@zupymocy.pl. Please provide your contact details, order number, and a description of the problem.

Complaints are considered within 14 days of receipt.

§8 PROMOTIONS AND DISCOUNT CODES
The store may conduct promotional campaigns, provide discount codes and introduce sales in a subscription model.

Detailed terms and conditions of each promotion will be available in separate regulations on the store's website.

§9 PERSONAL DATA
The administrator of Customers' personal data is MŁM Spółka Cywilna.

Personal data is processed solely for the purpose of fulfilling orders or, with consent, for marketing purposes.

The customer has the right to view, correct or request deletion of his or her data.

§10 FINAL PROVISIONS
The regulations are available at www.zupymocy.pl.

The Seller reserves the right to change the regulations, with appropriate notice to Customers.

In matters not regulated by these regulations, the provisions of Polish law shall apply, including the Civil Code and the Consumer Rights Act.